Warranty

LIMITED WARRANTY DURATION

3 YEAR WARRANTY from date of purchase on all Paddle Boards G5 and newer models, covering everything outside of normal wear & tear.

2 YEAR WARRANTY from date of purchase on all Kayaks and Paddle Boards G4 and older models, covering everything outside of normal wear & tear.

1 YEAR WARRANTY from date of purchase on Electric Pumps and Power Packs

1 YEAR WARRANTY from date of purchase on all accessories.

We’ve got you covered

LIMITED WARRANTY DOES NOT COVER:

  • Misuse of the Products.
  • Products that were lost or stolen.
  • Damage caused by impact to rocks, docks, shore-pound, etc.
  • Damage caused by normal wear and tear.
  • Damage caused by mooring or storing board in the water.
  • Damage or defects caused by inappropriate storage in temperatures over 90°F and under 32°F.
  • Damage to fin or fin box caused by impact to the fin.
  • Damage caused by overexposure/storage in direct sunlight.
  • Damage caused by alterations or modifications.
  • Damage caused by mishandling, whether or not that mishandling is caused by the Buyer, including without limitation: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete, etc. 
  • Acts of God, fire, or casualty.
  • Failure to exercise normal maintenance.
  • Consequences of uses for which the Product was not designed.

If you have problems with your iSUP or need further assistance, contact our customer service at chat@nixysports.com